Victor Ugochukwu · Dec 14, 2020 . 5min read
Google Pulls Work from BPO firm Skyes Owing to Bitcoin Scam in Philippines
Google has pulled out outsourced work from a Philippine contact center, Skyes whose employees were implicated in a Bitcoin-related scam.
By Komal Joshi · Aug 24, 2020 . 6min read
Google has withdrawn outsourcing service from a Philippine contact centre due to the implication of its employees in a Bitcoin scam. According to Newsbytes.PH, Internet giant Google has authenticated that it pulled out an outsourced work from the Cebu operations of BPO firm Sykes. Sykes Philippines is the primary branch of Florida-based transnational BPO firm, Sykes here in the Philippines.
According to some social media posts, the claim involves that some outsourcing companies’ employees siphoned off 60 million Philippine pesos. That is approximately $ 1.23 million. They converted Google gift cards to Bitcoins. Moreover, Sykes reported to the media about discovering that the employees violated their standards of conduct. However, it did not specifically mention the nature of the workers’ violations and the specific location they are based in the country.
Additionally, reports state that around 300 workers lost their jobs due to the incident. Sykes have outwardly denied the claim. It says that innocent employees did not lose jobs. Furthermore, Sykes stated it has clear policies and procedures to stop, identify, and manage instances of fraud. Moreover, it states that the company did not lay off employees who did not associate with the scam.
“We are constantly assessing our business needs and have decided to shift this business to another vendor in the Philippines,” a Google spokesperson said in a statement sent to Newsbytes.PH on Sunday, Aug. 23.
The Scope of Cryptocurrencies in the Philippines
The Philippines has a progressive attitude towards cryptocurrencies. Lately, the country’s central bank declared that it was contemplating issuing a central bank digital currency, or CBDC. Moreover, the Philippine central bank has developed a committee. It looks at the feasibility and policy implications of issuing its digital currency.
Additionally, the Philippines’ central bank, Bangko Sentral ng Pilipinas (BSP), has approved 16 cryptocurrency exchange service providers in total. The most advanced list of “Remittance and transfer companies (RTC) with virtual currency (VC) exchange services” presents four recently-approved cryptocurrency exchanges. They are Finchain Technology Inc., Iremit Inc., Moneybees Forex Corp., and Wibs PHP Inc.
Earlier, we also advocated about how Google was negligible about fake crypto advertisements flooding the Google Ads platform. Hence a third party Bitcoin scam in respect to Google’s operation speaks volumes about the increase in cryptocurrency-related scams.
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